InfoSystems, Inc. began in 1994 as a small, Chattanooga-based company, selling office products like electric typewriters, copiers, and networking services. As newer technology replaced the old, Founder and President Clay Hales had an idea for the company to be as dynamic and changing as the market. A giant transformative step came in 2000;
InfoSystems an IBM Business Partner and an IT business, selling the most sophisticated IBM computer systems and software on the planet.
InfoSystems plunged, head first, into the unpredictable, fast-paced world of the growing and changing technology industry. The transition wasn’t easy, but the timing was impeccable. The company flourished through the economic slowdown of 2002, following the devastation of 9/11. Later, they weathered the recession of 2009 and beyond. From 2001 to 2010, IBM lost over one-third of their less successful business partners, while InfoSystems somehow found room to grow. Against all odds, InfoSystems doubled their revenue from 2009 to 2013 and expanded their market to include Knoxville, Nashville, as well as surrounding states.
After such unprecedented success, Clay realized that continued growth would be unsustainable if they didn’t expand into new markets. In 2013, he introduced Scott Davis to the team as VP of Sales to bring stability and a higher level of customer service to its burgeoning customer base. InfoSystems’ resilience didn’t go unnoticed and, in 2014, they were recognized by CompTIA Security Trustmark, CRN’s Solution Provider 500 list, CRN’s Tech Elite 250 and even the IBM Choice Awards. Predictably, more changes came; shifts in demand for computer systems and software have led to the latest transformation within InfoSystems’ business.
Most recently, InfoSystems began complementing their legacy products with new, cutting edge services like Network and Cyber Security, Cloud and Managed Services, and even StREAM—an early warning analytics system for the higher education market. Despite the changes, InfoSystems is still very much the same organization it was 20 years ago. The focus is still on the customer; however, the customer base has expanded to retail, manufacturing, healthcare, finance, and others, covering companies with thousands of locations as well as those thriving in a single location. The line card has grown from its IBM DNA to include vendors like Cisco, VMWare, EMC, and others. InfoSystems’ heart is still very much in Chattanooga, but its arms now reach far beyond Tennessee.
Clay Hales’ passion and perseverance are unrivaled in the IT industry. It goes without saying: the key to InfoSystems’ success is this dynamic leader, who looks to the future with expectancy instead of fear, recognizes change before the competition and hires people who are up for the challenge.